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How to access and manage your account
| Log in to the Control Panel with your email address and
password to see your personalised guide. You'll find all you need
to know under Custom Support Center in the Help
section. |
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Our latest OLSetup utility creates a new Outlook 2003
or 2007 profile automatically and configures it to connect to our
servers.
Download and run this utility
here before launching Outlook. |
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Our older OLSetup utility modifies your Windows
HOSTS file in order
that Outlook can connect to our Exchange 2007 servers. After
running this utility you can then configure Outlook 2003 or 2007
manually.
Download and run this utility
here before launching Outlook. |
How to change a
password using the Control Panel
Changing your password couldn't be simpler! Login to the
exchange2go Control Panel with your email address and current
password and follow the change password link. Either click
here
or follow the link at the top right of this page for the Control Panel.
If you would prefer to have a short tutorial from a Synapse
engineer please feel free to contact the Help Desk on UK local rate 0845 638 0885.
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Current System Status
Need to see how our systems are running? Click
here to see our live status page.
Questions? Visit our 'Support Answer Center'
Answers to most questions you might have about your account can be found
in our 'Support Answer Center'. Login to the Control Panel
here and click on
View Support Answer Center.
Contact the Help Desk via our web form
click here
On submission of this form the duty engineer is alerted
by email and SMS 'text'.
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Help Desk - 0845 638 0885
Our 'UK local rate' telephone Help Desk is open 09:00 - 17:30 Monday to Friday. Outside of these
times you can contact an engineer through our web form
above.
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